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Microcomputer Software Support
Computers have dramatically
changed the way we conduct business in today’s world. It is difficult to
imagine an office environment where administrative and financial management is
not supported by personal computers. The need for qualified individuals to
provide the necessary software support for these computer systems has never been
greater. The Diablo Valley College microcomputer software support program
prepares students to provide a variety of software support services including
software installation, troubleshooting, user training and support.
As a microcomputer software support student, you will gain an in-depth understanding of:
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microcomputer problem identification
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problem solving
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troubleshooting
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general application software
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basic programming skills
Students who have earned a certificate in microcomputer software support are prepared for entry-level employment as a software support specialist. Students who earn an A.A./A.S. degree along with the certificate often have even more opportunities.
